Heavy Truck Dealer 2nd Shift Service Advisor in Branford, Connecticut

 
 
2nd Shift Service Advisor
(2pm - 10pm)
Department: Service
Reports To: Service Manager
FLSA Status: Salaried Exempt
 
Summary: Under the supervision of the Service Manager, the Service Advisor is responsible for receiving service work from the customer and communicating with the technician and customer through completion of the repair, including completion of the invoice. 
  
Essential Duties and Responsibilities:
Communicates with the customer to understand their needs. 
Writes the customers? needs where the foreman and technician can clearly understand. 
Creates work orders.
Creates repair estimates based on the technician?s diagnosis. 
Communicates repair needs to customer and obtains approval for repairs.
Completes invoice and obtains Purchase Order.
Closes repair orders.
 
Supervisory Responsibilities:
This job has no supervisory responsibilities.
 
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Computer Skills: Must have basic understanding of Windows and Microsoft Office applications.
Please contact by email.
Southern Connecticut Freightliner
Branford, CT xxxx5
jobxxxxxxxx7@autojobsemployer.com
www.netruck.com
www.southernctfreightliner.com
www.southernconnecticutfreightliner.com